Why Radix Technologies

Unlike most CRM systems, Via does not need costly IT teams to manage. There are no sunk costs in server and database purchases. The maintenance, security and management of your system will be taken care of by Radix. Your users need only to log in, and start using it. All of Via is online; accessible wherever you are, whenever you want and only to whoever you want. Flexibility on the web is great, flexibility with security, that's Via.

 
 
Why Customer Relationship Management Software?

You capture customer information during interactions which is stored and used to enhance customer relationships and future interactions.

Provides a platform to enhance good customer relationships while mitigating time spent with under and/or non-performing customers.

Enables a customer centric organization to develop processes and practices enhancing the customer’s experience during interaction.

Radix applications provide a platform for you to interact with customers in a method customized to your work processes and culture enhancing the customer’s experience and creating an environment for mutual growth and productivity.

Automating customer relationship management provides insight into processes that can improve your bottom line.

Maintaining customer information in a single place significantly improves quality of service resulting in improved customer satisfaction.

 

Why On Demand?

Information available ANYWHERE… ANYTIME… from ANY COMPUTER… once you are connected to the internet access your information easily, safely and quickly.

Business software used to require hardware and software packages (application software, database software, operating system software) On-Demand does not require software.

On Demand is scalable with your organization allowing as few or as many users as required with no additional hardware or software to handle the increased capacity.

 

Which Solution?
viaRELO

A fully customized relocation service provider solution.

Handles quotes, job initiation, job status changes (with system event alerts), tracks expiration dates, document management, tenancy management, home search, school search, expense management.

Provides for Billing/Invoicing, Management Reports, Accounting Reports and Email tracking by Job/Quote.

viaEXPAT

Developed for Mobility and Human Resource Professionals to track documentation, vaccination, expense management and cost estimates for company employees transferring abroad.

The only application which allows up to the minute status checks and alerts on document expiration and potential tax issues related to over stays.

Multiple levels of security so employee, vendors and Human Resources can all access appropriate information.

Up to the minute financial reporting on actual cost vs budget, vendor performance and legal status.

viaMOVING

Track jobs from quote initiation, to job initiation, job status, job completion, billing and invoicing.

Assign jobs and create custom escalation alerts as well as use system status alerts to manage job to completion.

Create detailed country and/or state specific documents directly from application without additional typing.

Integrate with GPS tracking applications for vehicle movement, fuel consumption, vehicle location, etc.

Create and manage surveys, price quote from survey and accept survey as job.

Manage packaging materials and costs by job.

viaLOGISTICS

Create detailed documents directly from application and have fields auto-populated.

Track jobs from quote initiation, to job initiation, job status, job completion, billing and invoicing.

Manage Cargo projects from quote, through shipments and tracking to billing and invoicing.

Manage multiple global shipments by account and/or by project within an account from one page.

ViaREALESTATE

Manage database of all properties for rent and/or sale.

Locate properties on custom maps.

Maintain customer database.

Create bills and invoice.

Track costs associated with properties and manage profit.

Manage property documentation including leases, purchase agreements and inspections.

 

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